Dear colleagues,
As HH people we constantly pride ourselves in the consistent display of our core values – the 3Es. This is constantly shown in how we carry ourselves within and outside the Heirs Place premises. These values also guide how we treat each other and how well we handle our workspaces daily.
In view of this, please find below some key reminders on certain policy areas:
Punctuality
- Office hours are between 8:00 am and 5:00 pm. All staff are required to be in the office by 8:00 am.
- All staff are required to use the thumbprint scanner to gain access to the building. Please ensure that you upload your thumbprint if you have not done so. The Information Technology team will be available to support.
- The entrance door will be shut by 8:00 am. Only staff who confirm to HR they will be late will be allowed a 15-minute grace to come into the building.
- Staff who resume late to the office will not be allowed in and the day will be deducted from leave days accordingly. Where leave days have been exhausted, the daily rate will be applied to the month’s payroll. Please note that staff will be required to still respond to emails and work-related tasks should this occur.
- Employees requesting to be late should note that related data is now being documented. Where requests to be late are made more than 3 times within a month, this will be treated as very serious and investigated. Where this is related to sheer gross indiscipline, appropriate sanctions will apply.
- The use of any other entrance into the office or exit from the office is prohibited. Alternative exits can only be used during an emergency.
Dress Code
- All staff are required to comply strictly with the dress code policy. Please find attached a copy of the dress code policy.
- Please note that under no circumstances should slippers, sandals, and inappropriate flats be worn within the office premises (at any time). Staff who have to wear footwear that is not in line with policy for medical reasons will provide a doctor’s report to HR. This report should come from their registered hospital with Avon HMO.
Clean Desk Policy
- All staff are required to always maintain tidy office desks and workstations.
- The workspace should be tidy and pristine at all times.
- The provisions around clean desk and office tidiness in the HR policy should be strictly adhered to.
- Drawers should remain locked and important documents stored away properly
- Please note that Audit will carry out periodic spot checks in line with policy and apply sanctions accordingly.
Use of Shared Spaces
- The tidiness of shared spaces such as the kitchen and bathrooms is the collective responsibility of all staff.
- Staff should avoid littering the kitchen tables. Please clear your table after meals and ensure the area is tidy for other colleagues to use.
- Avoid leaving the bathrooms in an untidy state after use. Maintain utmost bathroom etiquette and ensure private areas are left clean for the next user
- The pool office is a shared space. Always remain professional and limit side conversations that may disturb your colleagues while meetings are ongoing.
- Avoid crowding the gym and use the equipment carefully. If you are unfamiliar with any of the gym equipment, please liaise with a colleague or HR.
- Please observe professional behavior in the use of all shared spaces.
The HH person is the first contact with the HH brand. It is therefore pertinent for us to amplify our core values in all we do and avoid any practice or behavior that will erode our brand. This is a collective call to duty as the beacons of Excellence, Enterprise, and Execution.
HR will continue to sensitize you on our culture touch points. Please do not hesitate to reach to me should you need any clarification.
Thank you.